PENGUKURAN INDEKS PROFESIONALITAS ASN PUSDIKLAT TENAGA ADMINISTRASI BADAN LITBANG DAN DIKLAT KEMENTERIAN AGAMA
DOI:
https://doi.org/10.38075/jen.v2i2.42Keywords:
index, profesionality, Civil servantsAbstract
This article examines the achievement of the professionalism index of the state civil apparatus in the Pusdiklat, Balitbang, Education and Training Administration of the Ministry of Religion. ASN professionalism becomes very important as one of the services to the country which is reflected in the form of performance. One of these performance measurements is the professionalism index, which is accompanied by a partial least square (PLS) study, as an index analysis tool. The instrument for measuring the professionalism index refers to the BKN Regulation No. 8 of 2019 with the dimensions of measuring qualifications, competence, performance, and discipline. 2020 has generally reached 86.84 (high category). Likewise for other indicators, namely education, discipline, competence and performance, the highest score is discipline, which is 100, while the lowest is educational qualification which only reaches 72.50 (medium category). Therefore, several researchers have proposed to improve the dimensions of educational qualifications, namely through formal education and training for ASN.
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PUSTAKA ACUAN
Anggraini, Y. (2010). Pengukuran indeks kepuasan pelangan dengan pendekatan.
Creswell, J. W. (2013). John W. Creswell-Research Design_ Qualitative, Quantitative, and Mixed Method Approaches-. SAGE Publications Inc.
Hadjam, M. N. R. (2001). Efektivitas Pelayanan Prima Di Rumah Sakit. Jurnal Psikologi, 1(2), 105–115. Retrieved from https://jurnal.ugm.ac.id/jpsi/article/view/7684/5953
Juliani, H. (2019). Upaya Strategis Pemerintah Kota Surakarta dalam Mewujudkan Profesionalisme Sumber Daya Manusia Aparatur. Administrative Law and Governance Journal, 2(3), 436–449. http://doi.org/10.14710/alj.v2i3.436-449
Kementerian Agama RI. (2020). Rencana Strategis Kementerian Agama Tahun 2020-2024. Retrieved from https://bali.kemenag.go.id/uploads/media/2020/07/RENSTRA_KEMENAG_2020-2024.pdf
Nuranita, R. (2021). THE DESCRIPTION OF COMPETENCE AND MOTIVATION TOWARD EMPLOYEE PERFORMANCE AT BALAI DIKLAT KEAGAMAAN BANDUNG DESKRIPSI KOMPETENSI DAN MOTIVASI PEGAWAI TERHADAP KINERJA, 2(1), 1–6.
Nurfarida, I. N. (2015). Pengukuran indkes kepuasan pelanggan untuk peningkatan kualitas layanan, 135–146.
Sugiyono. (2014). prof. Dr. Sugiyono, Metode Penelitian Pendidikan, pendekatan kuantitatif. intro ( PDFDrive ).pdf.
Utama, A. (2003). Analisis Pengaruh Persepsi Kualitas Pelayanan Terhadap Kepuasan Pelanggan Rumah Sakit Umum Cakra Husada Klaten. Opsi, 1(2), 1–15.
Wardana, D. S. (2013). MOTIVASI BERPRESTASI DENGAN KINERJA GURU YANG SUDAH DISERTIFIKASI. Jurnal Ilmiah Psikologi Terapan, 1(1), 98–109. Retrieved from http://ejournal.umm.ac.id/index.php/jipt/article/viewFile/1361/1456
Yulianto. (2020). Meningkatkan Kompetensi Aparatur Sipil Negara dalam Pelayanan Publik menuju era new normal, 21(1), 1–9.
Anggraini, Y. (2010). Pengukuran indeks kepuasan pelangan dengan pendekatan.
Creswell, J. W. (2013). John W. Creswell-Research Design_ Qualitative, Quantitative, and Mixed Method Approaches-. SAGE Publications Inc.
Hadjam, M. N. R. (2001). Efektivitas Pelayanan Prima Di Rumah Sakit. Jurnal Psikologi, 1(2), 105–115. Retrieved from https://jurnal.ugm.ac.id/jpsi/article/view/7684/5953
Juliani, H. (2019). Upaya Strategis Pemerintah Kota Surakarta dalam Mewujudkan Profesionalisme Sumber Daya Manusia Aparatur. Administrative Law and Governance Journal, 2(3), 436–449. http://doi.org/10.14710/alj.v2i3.436-449
Kementerian Agama RI. (2020). Rencana Strategis Kementerian Agama Tahun 2020-2024. Retrieved from https://bali.kemenag.go.id/uploads/media/2020/07/RENSTRA_KEMENAG_2020-2024.pdf
Nuranita, R. (2021). THE DESCRIPTION OF COMPETENCE AND MOTIVATION TOWARD EMPLOYEE PERFORMANCE AT BALAI DIKLAT KEAGAMAAN BANDUNG DESKRIPSI KOMPETENSI DAN MOTIVASI PEGAWAI TERHADAP KINERJA, 2(1), 1–6.
Nurfarida, I. N. (2015). Pengukuran indkes kepuasan pelanggan untuk peningkatan kualitas layanan, 135–146.
Sugiyono. (2014). prof. Dr. Sugiyono, Metode Penelitian Pendidikan, pendekatan kuantitatif. intro ( PDFDrive ).pdf.
Utama, A. (2003). Analisis Pengaruh Persepsi Kualitas Pelayanan Terhadap Kepuasan Pelanggan Rumah Sakit Umum Cakra Husada Klaten. Opsi, 1(2), 1–15.
Wardana, D. S. (2013). MOTIVASI BERPRESTASI DENGAN KINERJA GURU YANG SUDAH DISERTIFIKASI. Jurnal Ilmiah Psikologi Terapan, 1(1), 98–109. Retrieved from http://ejournal.umm.ac.id/index.php/jipt/article/viewFile/1361/1456
Yulianto. (2020). Meningkatkan Kompetensi Aparatur Sipil Negara dalam Pelayanan Publik menuju era new normal, 21(1), 1–9.
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